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Executive Account Manager

Overview

Snapsheet is building World Class teams and we are looking to add an Executive Account Manager to apply their experience in handling top tier clients with an above standard, white glove strategy. 

Snapsheet is a different kind of company and we take our opportunity seriously. We want people who want to build the next great company, and particularly those who fully understand the role customer service plays in that process. In addition to experience, you must have passion, writing skills, street smarts, analytical and quantitative skills, creativity, persistence and impressive interpersonal skills. Must be calm and personable under pressure with strong negotiation skills.  Seeking someone who can perform well in a highly dynamic, rapidly changing environment.

Who You Are

You have at least 10 years of Sales or Account Management experience working primarily with large national and complex accounts, ideally within insurance or insuretech.  You have a track record of both sales growth and organizational/account penetration. Strong networking, communication, and presentation skills are a must. You effectively balance the “legacy” sales persona within insurance against a new, more aggressive technology-savvy profile. You're hungry, aggressive, and willing to do what it takes to grow the Snapsheet business and engagement with clients.  You have an autonomous approach, sensing how and when to rally Snapsheet’s people and resources to reach goals and expand relationships.

What You'll Do

  • Serve as the key client contact for Snapsheet’s Tier I clients - own the relationship and the revenue objectives for each
  • Understand where opportunities exist in each account and work closely with the Director of Account Management to coordinate a strategy for expanding revenue opportunities and organizational penetration (within Claims, Executives, and Underwriting)
  • Run a quarterly business review (QBR) with all your clients to understand their key company initiatives, review product utilization, provide key updates on Snapsheet and our expanding portfolio of solutions, and sell solutions that will address key client and Snapsheet initiatives
  • Manage ongoing client communication including regularly scheduled meetings and calls
  • Create written reports and presentations
  • Conduct user onboarding training (virtual and in-person)
  • Act as a trusted advisor to key customer stakeholders and executive sponsors to drive product adoption and ensure they leverage the solution to achieve full business value
  • Maintain a deep understanding of Snapsheet products and industry knowledge
  • Own client engagement on the most relevant features and functionality for their specific business needs
  • Document all communication with accounts accurately and in a timely manner via system tools (Salesforce)
  • Attend / support industry events and conferences as needed
  • Work with Client Specialist team to run internal client “Flash” meetings on a regular cadence and use as a platform to increase transparency between internal operations and client needs

What You Have

  • 15+ years overall work experience
  • 10+ years insurance, insuretech, or financial services experience in sales/account management
  • College (required)
  • MBA/Masters (plus)
  • CPCU/relevant industry designations (plus)

What We Offer

  • Fabulous work environment
  • Significant growth and advancement opportunities
  • Competitive Salary based on experience
  • Free gym in our building
  • 401k, paid time-off, casual dress code 
  • Medical, dental and vision coverage
  • Fun, entrepreneurial work environment – Ping Pong, Softball, Bowling
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