Employee Experience Associate
Job Title: Employee Experience Associate
Job Type: Full-time, direct hire
Job Location: Hybrid (Chicago, IL)
***Note: Candidates must be based in the Greater Chicago area to be considered. This role is primarily remote, with occasional in-office presence required. We are unable to provide visa sponsorship for this position at this time.
About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.
About the role: The Talent Experience Associate is responsible for shaping and delivering impactful employee engagement initiatives that foster a positive, inclusive culture. Collaborating with the Talent Manager and the broader People team, this role enhances the employee experience through strategic programs, cross-departmental partnerships, and purposeful event planning.
Key Responsibilities:
- Employee Engagement & Culture Building: Lead company-wide engagement initiatives that reflect Snapsheet’s values, including quarterly All-Hands meetings, the Corporate Ambassador group, Employee Resource Groups (Circles), Town Halls, and campaigns like Month of Giving.
- In-person and Virtual Events: Lead the planning and execution of the annual Summit in Chicago, a company-wide gathering for 170 employees, as well as Roadshows — smaller events hosted across 10+ cities for our operations team. Coordinate virtual events and mailers to deliver a consistent, engaging, and meaningful experience for all Snapsters.
- Thrive at Snapsheet Wellness Program: Partner with HR Operations to manage the Thrive at Snapsheet wellness program, increasing the reach and impact of wellness benefits and Employee Assistance Programs (EAP).
- Cross-Departmental Collaboration: Collaborate with the Director of People, Sr. HRBP, and People Operations Manager to prioritize People team initiatives and projects, ensuring alignment with organizational goals. Manage Snapsheet’s internal events and communications calendar, from compliance training to social events, facilitating seamless scheduling and strategic alignment.
- Intranet Content Management: Develop strategy and content for our employee intranet, SnapSource, to keep employees informed, highlight employee stories, and maintain engagement across teams.
- Employer Brand & Reputation Management: Monitor and manage Snapsheet’s presence on employer review platforms (e.g., Glassdoor, Indeed), developing strategies to improve ratings, increase employee engagement with reviews, and ensure timely, thoughtful responses. Partner with cross-functional stakeholders to identify trends, address feedback, and reinforce our EVP through authentic employee experiences and storytelling.
- Strategic Contribution & Project Planning: Serve as a thought partner in the People team, contributing to project planning, strategic goals, and the overall People team roadmap.
What we are looking for:
- B.S. in Human Resources, Marketing, Business Administration, or related field.
- 3+ years of experience in Talent Experience, Program Management, Event Planning, or similar role. Priority will be given to candidates coming from a SaaS company.
- Proficient in Google Workspace, Excel, and similar tools, with strong skills in creating presentations, building decks, and designing surveys.
- Prior experience planning and executing large-scale events.
- Strong sense of ownership and ability to plan, manage, and execute projects independently.
- Adaptability — you thrive in a dynamic environment and adjust easily to shifting priorities.
- Passion for creating meaningful, engaging programs that foster connection and culture.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects at once.
Snapsheet Perks:
- Medical, dental and vision insurance through Blue Cross Blue Shield
- Flexible PTO and scheduling
- 4% 401k match program
- Monthly internet stipend
- Employee Assistance Program: offers 6 visits with trained counselors per life incident
- Yearly in-person events including our annual Summit and Roadshows
- Computer and equipment provided
- Snapsheet SWAG and mailers
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected].
Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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Snapsheet is an equal opportunity employer.