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Senior Instructional Designer

We are adding a Senior Instructional Designer to our Learning and Development team!

As a Senior Instructional Designer you are a doer - you hear a challenge our team is facing and understand how to build a training that provides real solutions to eliminate gaps. You have an eye for great content and the communicative & technical skills to create a thoughtful learning experience.

Ideally, you will have a background in building trainings that create exceptional customer service teams and an impact on business results.

You, as a Senior Instructional Designer at Snapsheet are a builder and creator.  You seek efficient and innovative ways to present meaningful content. As a person, you believe in our values, just as much as we do.

Sound like you? Keep reading for more detail.

Day-in-the-life of a Senior Instructional Designer:

  • Run an analysis, create impactful trainings/classes, and put all metrics in place to full measure and showcase results.
  • Design and develop a range of learning experiences for varied audiences.
  • Solutions include ILT, eLearning, blended learning, online job aids and other innovative knowledge transfer methods.
  • Access the current state of our teams then pitch, create and host trainings that eliminate the gap(s).
  • Assist in the New Hire Program redesign including: helping with creation of framework (task analysis, skills, hierarchy, etc.) and support in curriculum development and content creation.
  • Conduct statistical analyses to establish assessment development and validation, pass point setting, and assessment scoring.  
  • Conduct root cause analysis of operational trends to identify training gaps and opportunities for training interventions.
  • Manage multiple ongoing projects establishing project priority, milestones, scope, goals, deliverables, resources, timing, etc.
  • Collaborate with subject matter experts (SMEs) to ensure efficacy and accuracy of existing content.

Qualifications for the Senior Instructional Designer:

  • Degree in instructional design, e-learning, adult learning, educational technology, or other related degree or certificate programs or 4+ years of experience.
  • Knowledge of rapid training development tools and authoring software.
  • Deep understanding of design and development principles and best practices and how they vary depending on delivery method.
  • Innovative thinking, action-oriented mindset, high adaptability, and ability to thrive in a fast-paced environment.
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