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Strategy & Implementation Manager

Do you want to be part of the fastest growing InsurTech company in Chicago? Do you want to help the largest companies in the world transform their organizations? Do you want to ideate and implement the latest and most advanced technologies? Do you want to build and grow a new product line that is revolutionizing the insurance industry? Do you love leading questions? Yes? We thought so. You should join our Strategy and Implementation team at Snapsheet.

The Strategy and Implementation team is comprised of highly trained, motivated, and proactive team players. Our vision is to ensure that our insurance carrier clients run their organizations at maximum efficiency. We do this by digging to the root of our client’s problems, building them solutions, and partnering together for seamless adoption. As a Strategy and Implementation Manager, you are an expert in Snapsheet’s platforms and capabilities and you work with our clients to implement the best solution for them. In this role, you will work closely with the Client’s C-Suite and Snapsheet’s Executives to optimize success. With your finger on the pulse of Snapsheet’s offerings and the insurance industry, you consistently offer insight and recommendations on running a claims organization effectively. At the heart of it, you are an intuitive problem solver who wants to revolutionize the insurance industry.

Responsibilities for the Strategy and Implementation Manager

  • Work with carriers using a consultative approach to determine existing pain points and desired future state capabilities for their Claims organizations
  • Conduct shadowing and initial scoping sessions with prospective clients
  • Attend sales meetings and participate in pipeline discussions
  • Develop and manage an end-to-end implementation program at global insurance carriers
  • Quarterback all parties at Snapsheet and on the carriers’ side to ensure a seamless and successful launch
  • Identify and map out the required workflows to enable the future state vision
  • Work with the carrier and internal Snapsheet teams to help build out requirements for each phase of the project
  • Organize the implementation schedule, including training, launch dates, and communication and resource plans
  • Ensure timely feature and release rollouts
  • Utilize competitive intelligence, research, and/or experience to inform best practices
  • Uncover product needs and potential new features based on carrier insights
  • Collaborate with the product, engineering, and design teams to determine platform priorities
  • Build account relationships and use account metrics to identify potential improvement opportunities post-implementation at our carrier partners

Required Qualifications for the Strategy and Implementation Manager

  • Undergraduate degree with business-related major
  • Minimum of 3-5 years of experience working in P&C Insurance and/or technology industries
  • Project management experience
  • Strong written and verbal communication skills
  • Proactive, “go-getter” attitude and approach to the work
  • Proven ability to succeed in a fast-paced, project-based environment
  • Willing to travel domestically and internationally up to 50-75% of the time
  • Highly proficient in Microsoft PowerPoint, Excel and other Office and Project Management tools

Preferred Qualifications for the Strategy and Implementation Manager

  • Internal or external management consulting experience
  • Experience working within the Claims function of an insurance company
  • Experience implementing enterprise software (on-prem or cloud-based) at companies globally
  • Experience running product demonstrations
  • Experience in developing KPIs and determining operational metrics to improve efficiency


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